Support
Our team is here to help during business hours.
Business hours
Monday to Friday, 9 AM to 5 PM Eastern Time
Current status: Open
Outside these hours, your request will be handled the next business day.
Email
Response time depends on your plan (see SLA).
Form
Describe your request via our contact form.
Open the formService commitments
See our SLA for guaranteed response times and service credits.
Read the SLAClient emergencies
SOSAppointment is not a medical or veterinary emergency service. For an emergency, contact the nearest emergency clinic directly or Info-Santé 811.